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The international, vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking, security and troubleshooting. CompTIA A+ certified technicians also have excellent customer service and communication skills to work with clients. CompTIA A+ is part of the certification track for corporations such as Microsoft, Hewlett-Packard, Cisco and Novell. Other technology companies, including CompuCom and Ricoh, have made CompTIA A+ certification mandatory for their service technicians. More than 700,000 people worldwide have become CompTIA A+ certified since the program’s inception in 1993. The CompTIA A+ certification exam has three separate tracks. The CompTIA A+ Essentials test, exam code 220-601, is required for each applicant. Next the student will take the IT Technician module.
IT Technician: For applicants intending to work in a mobile or corporate technical environment with a high level of face-to-face client interaction. Potential job roles include IT administrator, PC technician, and Field Service Technician, as well as non-technical jobs that require understanding of computer repair issues. The exam code is 220-602.